Refund Policy

At Jam Making, we aim to provide high-quality digital guidebooks and a smooth learning experience for every customer.

Because our products are digital and delivered instantly after purchase, we generally do not offer refunds once the files have been accessed or downloaded.

However, refunds may be considered in these situations:

• You were charged more than once for the same order
• You did not receive your digital files
• The files are corrupted or will not open properly
• There was a technical issue on our side that could not be resolved

If you experience any problem with your purchase, please contact us and we’ll do our best to help.

📩 Support Email: support.jammaking@gmail.com

We aim to respond to support requests within 24–48 business hours.

By purchasing from Jam Making, you agree to this refund policy.